Terms and Conditions

Effective Date: 27/11/2025

1. About Us

The services offered on this website (www.mulinocambridgekitchen.com) (“Website”) are operated by Mulino Handmade Pasta (“we,” “us,” or “our”), trading as Mulino Cambridge Kitchen. We are registered in England and Wales.

Registered address:
Courtyard, Saxon Business Park, Littleport, CB6 1XX
Email: info@mulinocambridgekitchen.com
Phone: 07442 432764

 

2. Access to Our Service

Access to the Website and our services is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide without notice. We will not be liable if for any reason the Website or services are unavailable at any time or for any period.

From time to time, we may restrict access to some parts of the Website, especially to registered users. Any personal data and other information you provide will be processed in accordance with our Privacy Policy. By providing personal data, you agree to the terms of that policy.

If you receive a user ID, password, or other security information, you must keep it confidential and not share it with any third party. We reserve the right to disable any user identification or password if you fail to comply with these Terms.

 

3. Ordering and Contract Formation

When you place an order on our Website, you are making an offer to purchase the goods specified, subject to these Terms. No contract will be formed until we send you an email confirming acceptance of your order.

The contract will only cover the goods and services detailed in that confirmation email.

 

4. Payment

All payments must be made through the payment facilities provided by Wix (or any other payment method which we may make available from time to time), which we use to process transactions. By making a payment, you agree that the payment made to us satisfies your obligation to pay for your order.

Prices are displayed in GBP and include VAT where applicable. Delivery charges are added during checkout. You acknowledge that some banks may charge additional fees for certain transactions.

 

5. Delivery

We deliver only within the United Kingdom.

Delivery costs and options will be shown during checkout. Delivery times are estimates and not guaranteed.

You will receive tracking information once your order has been dispatched.

 

6. Refusal of Transactions

We may refuse to process any transaction or cancel orders at our discretion, without liability to you or any third party.

 

7. Returns and Cancellations

Please refer to our separate Returns and Refunds Policy for detailed information on returns, cancellations, and refunds.

 

8. Links to Other Websites

You may link to our homepage provided you do so fairly and legally without damaging or exploiting our reputation. You may not link to any other part of our Website without permission.

The Website may contain links to third-party sites, which are not controlled by us. We do not endorse or accept responsibility for content, accuracy, or privacy practices of those sites. Use them at your own risk.

9. Security and Use of the Website

You must not misuse the Website by introducing viruses, hacking, or other harmful material, or attempt unauthorized access to our systems.

Such misuse is a criminal offence under the Computer Misuse Act 1990. We will report any breach to law enforcement and cooperate fully.

 

10. Limitation of Liability and Disclaimer of Warranties

To the fullest extent permitted by law:

• The Website and services are provided “as is” and “as available” without warranties of any kind.
   

• We exclude all liability for direct, indirect, incidental, consequential, special, or punitive damages arising from your use or inability to use our Website or products.
   

• Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded by law.
   

11. Force Majeure

We will not be liable for failure to perform or delays caused by events beyond our reasonable control, including natural disasters, strikes, governmental actions, war, or other similar events.

 

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

 

13. Entire Agreement

These Terms, together with any documents expressly referred to, constitute the entire agreement between you and us regarding your use of the Website and purchase of products.

 

14. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

For questions or concerns about these Terms, please contact us at:

Email: info@mulinocambridgekitchen.com
Phone: 07442 432764
Address: Courtyard, Saxon Business Park, Littleport, CB6 1XX

 

If you want, I can also prepare your Returns Policy or help with anything else! Just say the word.

 

Website Terms of Use

Please read these terms carefully before using this Website.

 

1. Introduction

These Website Terms of Use (“Agreement”) govern your use of www.mulinocambridgekitchen.com (“Website”), operated by Mulino Handmade Pasta, trading as Mulino Cambridge Kitchen (“we,” “us,” or “our”). This Agreement should be read together with our Privacy Policy.

By using this Website, whether as a guest or registered user, you agree to these terms in full. If you do not agree, please do not use the Website.

 

2. Definitions

• “Website” means www.mulinocambridgekitchen.com and all related subdomains.
   

• “You” or “User” means any visitor or registered user of the Website.
   

 

3. Access to Website

3.1 Most parts of the Website can be accessed without registration. However, access to your account and order management requires you to register and log in.

3.2 You are responsible for making your own arrangements to access the Website and for ensuring those who access it via your internet connection comply with these terms.

3.3 The Website is intended for users in the United Kingdom only. We reserve the right to restrict access or services to users outside the UK at our discretion.

 

4. Use of Website Content

4.1 Material provided free of charge on this Website is for your personal use only and may not be redistributed, copied for commercial purposes, or otherwise exploited.

4.2 All intellectual property rights in the Website and its content belong to us or our licensors and are protected by copyright laws.

4.3 You may print or download extracts for personal use or internal reference, but you must not use images, videos, or audio files separately from accompanying text.

4.4 If you breach these terms by copying or using Website content improperly, your right to use the Website is revoked and you must delete any copies you have made.

 

5. Website Availability and Uptime

5.1 We aim to keep the Website available 24/7 but cannot guarantee uninterrupted access due to technical or other issues.

5.2 We reserve the right to suspend, withdraw, or modify the Website or any part of it without notice.

5.3 Temporary unavailability may result from maintenance, repairs, or circumstances beyond our control.

 

6. User Conduct

6.1 You must not misuse the Website by posting or transmitting unlawful, harmful, threatening, defamatory, obscene, or otherwise objectionable content.

6.2 You must not attempt unauthorised access to the Website, servers, or databases connected to the Website.

6.3 Any breach of this clause may constitute a criminal offence under the Computer Misuse Act 1990, and we will report breaches to law enforcement.

6.4 We reserve the right to remove any content you post that violates these terms without notice.

 

7. Your Account and Security

7.1 If you are given a user ID or password, you must keep it confidential.

7.2 We may disable your account or password if you breach these terms.

7.3 If you suspect unauthorised use of your account, contact us immediately at info@mulinocambridgekitchen.com.

 

8. Links to Third-Party Websites

8.1 The Website may contain links to third-party websites for your convenience.

8.2 We do not control or endorse these sites and are not responsible for their content or any loss or damage incurred through their use.

8.3 Linking to our Website is permitted only to the homepage, not to internal pages, and must not imply endorsement unless agreed in writing.

 

9. Disclaimer and Limitation of Liability

9.1 The Website is provided “as is” without warranties of any kind.

9.2 We do not guarantee accuracy, completeness, or that the Website is free from errors or viruses.

9.3 You use the Website at your own risk. We exclude liability for any direct or indirect losses arising from use of the Website to the fullest extent permitted by law.

9.4 Nothing limits our liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

 

10. Miscellaneous

10.1 If any part of this Agreement is invalid, it will be replaced with a valid provision as close as possible in intent, and the rest will remain effective.

10.2 This Agreement, together with our Privacy Policy, constitutes the entire agreement regarding your use of the Website.

10.3 You may not transfer your rights under this Agreement without our consent.

10.4 We may update these terms at any time by posting changes on the Website.

 

11. Governing Law and Jurisdiction

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.